The Automobile Association is accustomed to receiving calls from UK motorists in need of assistance. But the AA recently itself was in need of assistance, facing a seemingly impossible deadline to comply with the European Union’s General Data Protection Regulation (GDPR).
With the deadline barely eight weeks away, the AA needed to review and amend thousands of data privacy agreements. covering its suppliers and all 15 million of its members. Not meeting the deadline could have resulted in fines totalling twenty million euros or four percent of global annual revenue.
Thomson Reuters designed a unique solution, pairing its Legal Managed Services and Contract Express solutions with technology partner eBrevia and SYKE legal engineering to expeditiously tackle the association's needs. Legal Managed Services (formerly Pangea3) quickly put together an innovative, multi-faced approach combining experts in professional services, technology solutions and legal project management. They deployed artificial intelligence systems and contract automation tools to extract data from more than 2,600 files and create amendments that complied with GDPR requirements.
The project met the challenging deadline, and delivered the work at less than one-fifth the cost of competing solutions that the association had explored.
Thomson Reuters was named Supplier of the Year at the British Legal Awards for the project, earning well-deserved recognition in addition to gratitude from the Automobile Association and the millions of motorists it serves.